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What do our customers say?


Trusted by 1000s of world class companies selling on marketplaces.


"Optiseller's recommendations have been game-changing for us. We have seen big results so far and thanks to these improvements, our brand has been featured in the eBay drop-downs, which is invaluable. Our account was below standard in Q1, so we are pushing to match last year’s performance. If we continue at this impressive rate, I have no doubt we can achieve this target."

"The Scaling programme has been fantastic, I’ve learnt so much and it has really opened my eyes to a side of eBay that I didn’t know. Optiseller have been extremely helpful, and their tools are so easy to understand, it’s been a great time saver specifically when working on our item specifics and titles. It has helped us in search and our products are performing much better organically."

"Working closely with the Optiseller team to optimise our product listings, it was clear from the start for us that eBay needed to be treated differently to other e-commerce marketplaces we work with. Optiseller explained how eBay algorithms work across product titles, item specifics and categories. Optiseller then provided the support and tools to assist us to easily update these on the platform. This optimisations provided a strong base for our products to be as visible as possible organically. We had noticed an increase in visibility and sales from the above optimisations and cannot thank Optiseller enough for their support."

"Optiseller tools are great. I use the Aspect Finder+ and Category Lookup tools regularly and find them very easy to use. They highlight any missing or preferred requirements in our listing data, such as Item Specifics, and Export function provides a file instantly ready to upload to file exchange. The Buyer Demand data is also very useful and educated me on how to prioritise and populate Item Specifics beyond the required ones. The Optiseller team is extremely knowledgeable on all things eBay and how to get the most out of trading an eBay store."


"Aspect Finder+ has been a very handy tool for us. The export function is easy to use and makes it possible to export the item specifics in file exchange format, edit in Excel in bulk and upload again via eBay file exchange. It works a treat!"
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Opie Oils

"We find the Optiseller tool very useful, and the team very responsive. Our external systems are the "master" data rather than eBay, but even so, we find that Optiseller is effective at guiding our efforts when it comes to Item Specifics. All in all, a great help!"

DIY Car Service Parts

"Aspect Finder+ is a fantastic tool. The new items sold/quantity column is a fantastic addition, and we find the eBay category lookup tool particularly useful for populating our item specifics using Volo. In the first two months of using the tool we noticed that around 100 listings we optimised sold more in 8 weeks than in the 12 previous months."

"Using Optiseller allowed us to quickly identify and update all required Item Specifics for all of our listings. The support from Optiseller was great. The tool was simple to use, and the ability to download a CSV file directly for uploading to file exchange made it very easy to update in bulk. This has had a positive increase in sales for us, as listings are now appearing higher in eBay's search engine. I am now keen to establish other tools offered by Optiseller that we can utilise to our advantage."

"We have noticed that our eBay listings with all the item specifics populated and multiple images added are ranking higher on eBay search, this has led to an increase of views and improved conversion rate. Sales have marginally grown but we expect this to continue and snowball over time. Optiseller has a variety of very useful tools to cater even for the largest of sellers, with great customer support and we would recommend it to all."
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"I'm impressed with the fast results. I worked on the first batch of underperforming listings on a Thursday, and by Friday I had sold 13% of the items, some of which were more than a year old and never had a purchase. The only difference was the Item Specific updates made 24 hours earlier. This service is worth the money and then some!"
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"Optiseller has proved a very handy tool for us. In particular, using the Optiseller Aspect Finder function has allowed us to greatly improve our efficiency in updating the Item Specifics of eBay products, and their very helpful team have even taken on board our suggestions to make it even more efficient going forward!"

"I've never been a fan of data, but when I saw small changes start to deliver results, I was hooked. The Optiseller team have transformed my mindset in selling on eBay, and virtually all our numbers and stats are on an upward trajectory. Now I know I'm using my time in the best way possible: with Optiseller,it doesn't matter what I work on, it always works!"
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"Optiseller has become an essential tool in listing products for my team. We use it daily to ensure consistent product data is listed across all our channels."

"Optiseller has given Carmarthen Cameras great insight into how to improve eBay listings, not only improving current listings, but also preventing future work from having insufficient details. Since implementing the Optiseller recommended changes, we have seen a 26% improvement in turnover this month to the next and a 42% improvement year on year."

"Optiseller has made our day-to-day life as eBay sellers much easier. Some of the features of Aspect Finder+, such as the export function enabling bulk work, are very convenient. We have found the Optiseller team to be very responsive and helpful. All in all, what we thought would be a huge task has turned out to be quite easy!"
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"I was very happy with the programme and the structured approach Optiseller took with our accounts. Learning small tricks such as secondary category, title work and the promotional drivers, including multi-buy, helped us grow significantly in impressions over time and our sales are higher than ever before. I would definitely recommend Optiseller to anyone who is looking to build a serious eBay business. Especially in the first few months on the platform – it’s important to understand the value of consistent work on your listings. Optiseller’s software and weekly meetings helped me to refocus every week and improve struggling listings. Thank you!"

"We had been updating our Item Specifics in eBay but Optiseller has really helped us to speed up that process. Being able to use Aspect Finder+ on our listings, download the information and then upload it to Linnworks has been a great help. The Category Lookup tool is fantastic and has saved us a lot of time when selecting correct values for eBay. It is a simple and easy tool to use and the support they provide is outstanding."

"Optiseller Aspect Finder+ tool is easy to use with a pleasant design. We as sellers know exactly which fields are required and the blank fields are highlighted accordingly for us to update. We can use the tool without any external help needed, though chat support is always available and any questions are answered promptly."

"The Optiseller Scaling programme has been invaluable, the insights provided have really helped drive our business further and we know now what we need to do. Chris and the wider Optiseller team have been super helpful and the experience will help drive the future growth of our business on an upward trajectory."

“Working with Chris as part of the Optiseller scaling programme was a great experience and our team learnt a lot about our channel, areas we could improve and the steps required to do. The outputs of the programme had a huge impact on our channel and sales performance.”

“We recommend participating in Optiseller's scaling programme. It was all explained very clearly and we were shown how to use the Optiseller tools and interpret the data. At first, we didn't feel like we needed any help. However, using Aspect finder+ for our item specifics it helped us understand the importance of improving the formatting of item specifics to match eBay values exactly. The three months was just the right length of time, we felt we got everything we need to be covered. This Scaling programme through Optiseller was much more advanced and certainly more detailed than any other programme we have previously participated in.”

"Throughout the 3-month duration of the programme, our Optiseller contact, Paul Taylor, was very helpful in explaining the variety of tools Optiseller provides and ran weekly sessions with us to highlight particular areas he had spotted on our accounts that needed work. He made the Optiseller tools easy and to understand and use."

"We found the Scaling service very useful and although we all felt that we were generally in a good place with our quality of listings, the time we spent with Optiseller also allowed us to have some very useful discussions around listings, commercial interpretation of eBay data and dispelling some of the myths and rumours around listings in eBay."

"The scaling programme was really valuable to our eBay store, I learnt lots of things that I was previously unaware of. I now understand the importance of taking the time to create quality listings and how to enhance them. Our eBay store is now benefitting from improved categorisation of products, GTINs, and item specifics. I highly recommend the programme to sellers looking to scale up their eBay sales and maximise potential.”

Beyond Retro logo

"Before we started the programme our eBay store was underperforming, and we needed a change. The programme was delivered and we felt on the right track from the start. We were guided by Chris on where to prioritise and focus our efforts. The timing of the programme was ideal and throughout each call, we knew we were being listened to. We focused a lot of our time on recategorisation for our products and saw instant results. Our overall knowledge of eBay has increased and it has improved our sales, we had a strong Black Friday and believe an increase of 200% in our sales is based upon improvements made. The programme was really helpful, the team take the time to understand your business."

Ercol logo

"The scaling programme was beneficial to our business, we learnt a lot and found it a big learning curve. Our listings prior to starting the programme were not well optimised, we invested the time in optimising our listings as much as possible, through categorisation, and item specifics and we set up a new photo studio internally to improve our photography quality. The knowledge provided has been great and we have seen positive results, better visibility of our products and an improvement in sales."

Solo Sprayers logo

"The Scaling programme has been very helpful for us to understand how eBay works. We now have clear understanding on how to improve our listings to have more impressions inside the platform and convert more sales. Also, the Optiseller tool is very useful and easy to use tool to optimize your products inside the platform. Finally, very good customer service and always willing to help."

Megashirtstore logo

"Working with Optiseller on scaling we found the programme to be clear and well structured, providing in-depth analysis through the useful tools. It strengthened our understanding of the importance of quality data for better visibility on eBay and directed us to areas of improvement in missing item specifics, short titles and stale listings. Being busy during peak period, whilst also expanding onto other marketplaces, it had limited the amount of time that we would have liked to on applying all the recommendations that had been identified during the scaling programme. We certainly recommend the scaling programme to other sellers - Even experts can gain something!"

The iOutlet logo

"Our experience of the Optiseller scaling programme was very positive and helpful to get another set of eyes on our eBay store. As an established seller most of our data was already optimised however we received suggestions for some small changes and tips that we were not aware of. The support was in depth and the Optiseller tools were easy to understand and make the changes... ideal for those starting out on eBay!"

Worsleywear logo

"Working with Optiseller on scaling we found the programme content to be explained very well, providing in-depth insight over the 3 months that touched on all the main areas. The Optiseller tools were easy to use and provided useful analysis, with the added bonus that the data worked seamlessly with our 3rd party management software. The tools helped us to identify and implement improvements to our listing title lengths, item specifics completion and also multiple listing images. We feel that all areas of improving performance on eBay were covered and would absolutely recommend the scaling programme to other eBay sellers."

custom-case logo

"The Optiseller Growth programme has contained great information that has made a significant difference to the sales within my business. Three months ago the sales for one of my eBay stores performance were going nowhere. A strategy for listing best practice was provided to me and I followed this across my images, titles, item specifics and promoted listings. Anyone considering signing up for the programme; I would say go for it as it has made a massive difference to my performance and is a great investment. I have learnt so much more about selling on eBay and now have much more money coming into my account."

Truly Sweet Candy logo

"From suggestions made by Chris to our eBay store, one large order had paid for the growth programme already, this order came from an existing stagnant listing that we optimised with Optiseller! The programme has a tailored approach and is more thorough than any other eBay programme I have been part of. I am thinking why I didn’t know this stuff previously? I made changes to the titles of my listings (amongst other things) and the majority of these have gone on to sell well, the results we have seen prove the worth of the programme."

Anonymous logo

"Before the programme started, I had to let go of two members of my team due to a big drop in our eBay sales. As our sales continued to decline, I was debating whether to shut the business for good. I saw the programme as my last chance to improve eBay performance as we were losing money. We joined and covered lots of topics with Chris and within a short period, eBay listings that we spent time optimising I started to see sales come in for products that had not sold for up to 9 months. In the second half of the programme sales have hit the roof! The only regret I have is not getting in touch earlier, the money I paid for the programme is very well spent!"
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